Shipping Policy
Processing Time
Once an order is placed, please allow for a processing time of 5-9 business days. During peak periods such as sales or holidays, processing may take slightly longer. You will receive an email notification with tracking information once your order has been shipped.
Shipping Methods
We offer reliable shipping methods to ensure that your order reaches you safely. The available shipping options will be provided at checkout. Shipping times vary based on your location, but you can generally expect delivery within:
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International: 5-9 business days (depending on the destination)
Shipping Costs
We offer free shipping on all orders which includes tracking and insured delivery. This is our way of thanking you for your support.
Order Tracking
Once your order has been shipped, you will receive a tracking number to follow your package's journey. You can track your shipment via our website for the most up-to-date information.
Lost or Damaged Packages
While we take every precaution to ensure your package arrives in perfect condition, we are not responsible for any lost or damaged items during transit. If your order arrives damaged, please contact us immediately so we can assist you with the next steps.
Incorrect Address
In the event of an incorrect address, we will send you an email notification. If no response is received, we will be unable to send the package. Please ensure your address is correct before completing your order. If you approve the shipment to an incorrect address, responsibility for any delivery issues lies with the customer.
If you have any questions or need assistance with your order, please contact us at support@short-kingz.com. We are always here to help!